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Sunset Westlake Hanoi Hotel, Hanoi
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Key details
About the Hotel
491-493 Lac Long Quan Str., Tay Ho,
Hanoi,
Vietnam,
Ha Noi Municipality
Sunset Westlake Hanoi Hotel occupies a prime location by West Lake, adjacent to the historic Van Lien Pagoda. This area of Tay Ho is favored by long-term expats and offers a blend of local culture and scenic beauty. The hotel's amenities provide a comfortable retreat for travelers interested in both relaxation and exploration. Proximity to major cultural sites enhances its significance as a suitable base for visitors to Hanoi.
Location
Situated in Tay Ho, Sunset Westlake Hanoi Hotel is close to several attractions, including the Museum of Ethnology and Ho Tay Water Park. Guests have access to area shuttles for convenient travel to nearby destinations. The scenic beauty of West Lake and nearby parks adds to the appeal of the hotel's location for both relaxation and exploration.
Rooms
The hotel features 59 air-conditioned rooms designed for guest comfort and convenience. Each room includes modern amenities such as minibars, LCD televisions, and complimentary WiFi. Private bathrooms are equipped with bathrobes, toiletries, and hairdryers. Some spacious suites offer additional features, including views of the city and optional access to the gym.
Eat & Drink
Sunset Westlake Restaurant presents an elegant atmosphere for guests to enjoy Vietnamese cuisine. Breakfast is served buffet-style with made-to-order options. A bar/lounge area is available for casual dining and socializing. Guests can also grab snacks at the on-site coffee shop/café, enhancing their culinary experience.
Leisure & Business
The hotel provides a range of leisure options, including a spa for massages, sauna access, and a hot tub. Business travelers can take advantage of a business center and limo/town car services. Additional amenities such as complimentary newspapers and concierge services support both leisure and corporate needs.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
The room was impeccably clean, making me feel right at home as soon as I walked in.view full review
Wonderful Spa Retreat
The spa facilities were amazing; the massage I received was rejuvenating and left me feeling refreshed.view full review
Excellent Shower Pressure
The shower had excellent water pressure, providing a perfect start to my mornings.view full review
Delicious Breakfast!
The breakfast spread was delightful, with a variety of fresh options that fueled my day.view full review
Great Gym Equipment
The gym had a great selection of modern equipment that made my workout enjoyable and effective.view full review
Impressive Meeting Space
The meeting room was well-equipped with the latest technology, making presentations seamless.view full review
Cozy Living Space
The living area was inviting and comfortable, perfect for relaxing after a long day.view full review
Perfect Kitchen Setup
The kitchen was well-appointed, making it easy for me to cook and enjoy meals at my convenience.view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Key card access
Sports & Fitness
Hiking
Cycling
Guest Parking
Electric kettle
Services
Paid shuttle service
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Special diet menus
Business
Business center
Fax/Photocopying
Children
Babysitting/Child services
Children's buffet
Spa & Leisure
Beach umbrellas
Spa center
Sauna
Jacuzzi
Massage
Room features
Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
491-493 Lac Long Quan Str., Tay Ho,
Hanoi,
Vietnam,
Ha Noi Municipality
Map view
491-493 Lac Long Quan Str., Tay Ho,
Hanoi,
Vietnam,
Ha Noi Municipality
City landmarks
Museums
Vietnam Museum of Ethnology
1.6
mi
Pagoda
Tran Quoc Pagoda
2.0
mi
Lake
West Lake
3.0
mi
Xom Chua Street Quang An
Phu Tay Ho
4300 ft
Tay Ho District
Ho Tay Water Park
1.3
mi
Monuments and Landmarks
Ho Chi Minh Mausoleum
2.4
mi
386 Lac Long Quan
Tao Sach Pagoda
2900 ft
Dai Dinh
Truc Lam An Tam Zen Monastery
5000 ft
Gallery
Work Room Four
1.2
mi
Parks
Thu Le Zoo Hanoi
2.1
mi
Parks
Hanoi Botanical Garden
2.0
mi
54 Lieu Giai Street
Lotte Observation Deck
2.0
mi
Pagoda
Quan Thanh Temple
2.2
mi
Farm
Hoa Ca Crocodile Farm
5000 ft
Quang An
Pho Linh Temple
5100 ft
18 Hoang Quoc Viet Street
Vietnam National Museum of Nature
1.0
mi
Lane 9
A-Roaming Bodyworker
1.1
mi
614 Lac Long Quan
West Lake New Solar Amusement Park
1.2
mi
Parks
Pho Di Bo Trinh Cong Son
1.2
mi
Quoc Tu Giam Street Dong Da District
Temple Of Literature
2.8
mi
Pagoda
One Pillar Pagoda
2.4
mi
264 Au Co Nhat Tan
Vuon Hoa Bai Da Song Hong
1.4
mi
1 Hoang Hoa Tham Hanoi Botanic Garden
Nung Hill
1.4
mi
Museums
Vietnam Military History Museum
2.8
mi
55 Hoang Hoa Tham Ngoc Ho
Huu Tiep Lake and the Downed B-52
1.9
mi
Gallery
Hanoi Design Center
1.5
mi
Parks
Hoa Binh Park
1.6
mi
Quan Thanh Street
Truc Bach Lake
2.2
mi
Square
Ba Dinh Square
2.4
mi
Nearby
HeriTran Garden
HeriTran Classic Cars Museum
1800 ft
Restaurants
Dragoncello
700 ft
201 Ve Ho Xuan La
Muong Khuong Quan
500 ft
447A Lac Long Quan
Time Coffee
800 ft
294 D. Lac Long Quan Xuan La
Windmill Cafe & Bakery
1200 ft
57 Ve Ho Tay Ho
Pizza Hut
1800 ft
28 Xuan La
iBook Cafe
1700 ft
567A Lac Long Quan
Kichi Kichi Lac Long Quan
1900 ft
395 Lac Long Quan Watermark Building
Zun Kun's Coffee
2600 ft
169 Ve Ho Street
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Spectacular views
Spacious rooms
Limited dining options
Far from old quarter
7.8/10
Very good
Rooms
8.6
Location
8.4
Service
8.4
Dining
6.5
Guest reviews
7.8/10
based on 10 review
6.7
6.7/10based on 21 review
Michael
United States of America,
September
2024
8.2/10
I had a lovely stay at this hotel which boasts a great location right by West Lake and a stunning rooftop bar. The rooms were spacious and clean, providing beautiful views. The friendly and professional staff truly made my experience enjoyable. However, the dining options were a bit sparse for breakfast, and the hotel is somewhat distant from the old quarter, which might be a consideration for some travelers.
Rooms
9.0
The rooms were quite spacious and clean, with expansive views of West Lake. I really enjoyed the comfort and cleanliness.
Service
10.0
The staff was exceptionally friendly and professional, always ready to help with a smile. They went above and beyond during my stay.
Location
8.0
While the hotel is a bit far from the old quarter, it's perfectly located by West Lake, making walks alongside the lake enjoyable. Plus, there are local dining options nearby.
Dining
7.0
The dining experience was fine, with plenty of food choices, but I found it a bit odd that there were some gaps in breakfast offerings.
Facilities
7.0
The facilities were decent, but I feel they could be improved, especially the breakfast setup.
John
United States of America,
September
2024
8.0/10
I had a pleasant stay at this hotel, thanks to the spacious and modern rooms that included a soft bed and nice amenities. The friendly staff went above and beyond to assist me, which made a big difference. The location overlooking the West Lake is absolutely stunning, although it is a bit far from the old quarter. Dining had its ups and downs, with some breakfast options that could use improvement. Overall, while the price felt slightly high, I enjoyed my time here.
Rooms
8.0
The rooms are modern and spacious, featuring a flat-screen TV, a comfortable bed, a sofa, and a bathtub. I can only imagine how nice the view of the lake would have been from my room.
Service
9.0
The staff was incredibly generous and friendly, making everything much easier for me. They helped organize taxi rides and even tracked down items I had left in a taxi.
Location
9.0
The hotel is perfectly located overlooking the beautiful West Lake, which I loved. It's a bit far from the old quarter, but I appreciated the peace and quiet away from the hustle of the busy center.
Dining
7.0
The dining experience was nice, especially with the beautiful view from the rooftop. However, the breakfast options were somewhat limited and could use more variety, like cereals or spreads for the bread.
Facilities
7.0
The hotel had a lovely atmosphere and good amenities, but there could have been more facilities for leisure.
Hank
United States of America,
August
2024
7.6/10
The hotel has a fantastic location right by West Lake, making it convenient for exploring. My room was spacious, clean, and had fantastic pillows, contributing to a comfortable stay. The breakfast was healthy but could use a bit more variety. The service was friendly and accommodating, though there were a few hiccups with room service. Overall, it’s a solid choice with good value for money, but the dining experience could be improved.
Rooms
9.0
My room was great—clean, spacious, and the bathroom was nice too. The pillows were fantastic and really added to my comfort.
Service
8.0
The staff was very professional and accommodating, always friendly with a smile. However, I noticed a couple of people sleeping in the lobby area during my early check-out.
Location
8.0
The hotel is located right on West Lake, which is quite interesting, and it’s relatively close to the airport. While it’s a bit far from the old quarter, it wasn't a big issue for me.
Dining
6.0
The breakfast was decent, with a focus on health, but I found it to be quite minimal with not much variety.
Facilities
7.0
The facilities were good but not outstanding, and I didn't use many of them during my stay.
James
United States of America,
August
2024
8.2/10
I had a wonderful time at the hotel! The rooms were clean, spacious, and had a gorgeous view of West Lake, making my stay very comfortable. The staff was incredibly friendly and professional, ensuring I had everything I needed. However, the dining options were a bit limited, especially the breakfast. Overall, it was great value for money, but there’s room for improvement with the food offerings.
Rooms
9.0
The room I stayed in on the 6th floor was spotless, had very large comfortable beds, and offered nice views of West Lake. I felt really at home there.
Service
9.0
The staff really went above and beyond to ensure I had a great stay. They were friendly and professional, and even helped with bookings for local tours.
Location
8.0
The hotel is situated in the Tay Ho District, providing a quieter environment away from the busy city center but still conveniently close to all attractions.
Dining
7.0
While the dining options were good with a surprising range considering the size of the boutique hotel, I did find that the breakfast could use more variety.
Facilities
8.0
The hotel had nice facilities, including a rooftop view of West Lake, which was an added bonus.
F.
United States of America,
July
2024
7.4/10
My stay at Sunset Westlake was quite pleasant. The rooms were spacious and clean, and the friendly staff made me feel welcome throughout my visit. I enjoyed the rooftop restaurant with its beautiful views, though I wish the breakfast offerings had been better. The location right by the lake was convenient for walks but a bit far from the old quarter if you're looking to explore. Overall, it was a good value for money experience, just keep in mind some areas could use improvement.
Rooms
8.0
The rooms were spacious, clean, and came with a comfortable balcony. I loved the flat-screen TV and the jet tub, though I found the lack of a shower a bit inconvenient.
Service
7.0
The service was friendly and professional; the staff always greeted me with a smile. However, I felt they could have paid a bit more attention to cleaning up after breakfast.
Location
8.0
The location was very nice, right on West Lake which made for lovely evening walks. It was conveniently easy to get to from the airport, although it was a bit far from the old quarter.
Dining
7.0
Dining at the rooftop restaurant was nice, with a great view of the lake and city. The food selection was decent but not exceptional.
Facilities
7.0
Facilities were solid, but nothing outstanding. It offered basic amenities which were satisfactory for my stay.
Charles
United States of America,
June
2024
7.8/10
I had a wonderful stay at this hotel, enjoying the spectacular views of West Lake from my room. The spacious and clean accommodations were a real plus. The staff was friendly and very professional, but the dining options left a bit to be desired. Overall, it’s a great place for its value and location near interesting spots around the lake.
Rooms
9.0
The rooms were spacious, clean, and offered an absolutely spectacular view of West Lake.
Service
9.0
The staff was very friendly and professional, always accommodating my needs.
Location
8.0
The hotel is located by West Lake, which is quite interesting and a bit away from the old quarter, but easy to access.
Dining
6.0
While there were plenty of food choices, the dining experience was just alright and could be improved.
Facilities
7.0
The hotel has good facilities, although I didn't get a chance to explore everything.
Spectacular views
Limited dining options
Jeffrey
United States of America,
June
2024
8.4/10
I had a wonderful stay at this hotel, which is conveniently located near West Lake with fantastic views. The rooms were spotless and spacious, making me feel right at home. The staff was incredibly friendly and went out of their way to assist us. However, the dining options could use a bit more variety to truly make it stand out. Overall, it's a great value for money stay!
Rooms
10.0
The rooms were spotlessly clean and spacious, featuring floor-to-ceiling windows, a balcony, and a jet tub. I really appreciated how fresh everything felt.
Service
9.0
The staff were very friendly and professional. They went above and beyond to help with taxi rides and even retrieved our belongings left in a taxi.
Location
9.0
The location was perfect, overlooking West Lake, which provided a lovely atmosphere. It's close enough to explore Hanoi but far enough from the noisy center.
Dining
7.0
Dining options were decent but had limited variety. The food was fine, though I do hope for some more choices in the future.
Facilities
7.0
Facilities were good but not overly extensive. While everything was functional, it would be nice to see some enhancements.
Joseph
United States of America,
May
2024
8.2/10
I had a wonderful stay at this hotel, with its impeccable cleanliness and spacious rooms, especially the lake view which was breathtaking. The staff was incredibly friendly and went out of their way to assist us. However, the dining options weren’t the greatest, and the breakfast could use some improvement. Overall, it’s a great value for money, with a convenient location near the airport and West Lake.
Rooms
9.0
The rooms were incredibly spacious, clean, and came with fantastic pillows that made for a comfortable stay. I especially loved the lake view.
Service
10.0
The service was top-notch! The staff was very friendly and was always there to help us with our requests, making our stay even more enjoyable.
Location
9.0
I found the location to be quite perfect, as it was easy to get to from the airport and close to West Lake. It felt peaceful, away from the noisy city center.
Dining
6.0
The dining options were a bit sparse, but I enjoyed the view from the cafe balcony which added to the experience.
Facilities
7.0
The overall facilities were decent, but there could be more variety in the dining options.
William
United States of America,
May
2024
7.2/10
I had a great stay overall at the hotel. The location was nice and quiet, away from the bustling center, yet still close enough to enjoy the sights. The rooms were spacious and very clean, but I found the shower situation a bit inconvenient since only a jacuzzi was available. The staff was friendly and provided good service, although they seemed a bit distracted at times. In terms of dining, it was decent but lacking variety. I think the value for money was fair considering everything.
Rooms
8.0
The rooms were spacious and spotlessly clean, boasting floor-to-ceiling windows and great amenities like a jet tub. However, the lack of a shower made it somewhat inconvenient for me.
Service
7.0
The staff was friendly and went above and beyond to assist, even organizing taxi rides for us. I appreciated their courtesy, though they occasionally appeared preoccupied.
Location
8.0
The location was a bit far from the Old Quarter, but I actually enjoyed the peace and quiet away from the busy center. It was also conveniently near the airport, which was a plus.
Dining
6.0
Dining was fine with plenty of options, but I felt that the variety could use some improvement as it was a bit sparse.
Facilities
7.0
The facilities were adequate, but nothing particularly stood out as extraordinary during my stay.
Glenn
United States of America,
April
2024
7.0/10
I recently stayed at this hotel and found it to be quite charming, especially with its great views over West Lake and a rooftop restaurant that offers a nice ambiance. The rooms were basic but clean, though I could have done without the smoke smell lingering in the air. The service had its ups and downs; while I appreciated the friendly gestures, there were moments when the staff seemed more focused on their phones than on customer care. Overall, it's a decent value for money, especially given its prime location and reasonable room rates.
Rooms
7.0
The rooms were basic but equipped well enough, and they were clean. I particularly enjoyed the balcony and jet tub, even though the fact that there was no shower was a little inconvenient.
Service
6.0
The service had moments where the staff could have been more attentive, as they were often seen focused on their phones. However, one employee was particularly accommodating and helped me change to a better room without any hassle.
Location
9.0
The location is perfect with a stunning view of West Lake, making it easy to access both the local attractions and the airport. It was a great spot for nighttime drinks at the rooftop bar.
Dining
6.0
Dining options were average; I found the food acceptable but limited in choice, especially for western options. The breakfast was mostly geared towards Asian travelers.
Facilities
7.0
The hotel's facilities were fine, with the rooftop restaurant being a highlight for its views. However, I felt there could be a little more attention to detail, especially in cleanliness.
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