Sunset Westlake Hanoi Hotel, Hanoi ➤ Reviews, Rooms & Prices 2024

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About the Hotel

491-493 Lac Long Quan Str., Tay Ho, Hanoi, Vietnam

Sunset Westlake Hanoi Hotel is strategically located by West Lake, adjacent to the historic Van Lien Pagoda. The hotel is set in Tay Ho, an area known for its cultural significance and expatriate community. Notable attractions such as Ho Chi Minh Mausoleum and the Museum of Ethnology are within close proximity. Visitors can enjoy the picturesque beauty surrounding West Lake, combined with modern amenities and a relaxing environment.

Location

Located in Tay Ho, the hotel is in a neighborhood frequented by expatriates and local families. It is close to significant attractions, including Thu Le Park and Ho Tay Water Park, ideal for sightseeing. Guests have access to area shuttles for convenient transport to nearby destinations.

Rooms

The hotel offers 59 air-conditioned rooms designed with modern décor and scenic views of the West Lake. Each room is equipped with a minibar, tea/coffee maker, and private bathrooms featuring complimentary toiletries, bathrobes, and a hairdryer. Spacious suites provide additional amenities, including wired internet access and complimentary gym access. Safety features include smoke detectors, window guards, and a security system.

Eat & Drink

Sunset Westlake Restaurant serves Vietnamese cuisine in an elegant setting on the 11th floor. Guests can enjoy a variety of dishes, alongside drinks at the bar/lounge. Additionally, there is a coffee shop/cafe for casual snacks and beverages on the top floor. Breakfast is provided daily, featuring a buffet with made-to-order options.

Leisure & Business

Leisure options at the hotel include a spa offering relaxing massages, sauna, and hot tub facilities for guest enjoyment. For business travelers, the hotel features a business center and offers limo/town car services. Guests can engage in local activities such as cycling and hiking, or rent bikes and cars for exploring the area.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Double or Twin Room

Max:

2 persons

30 m²

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Classic Double or Twin Room

Max:

2 persons

25 m²

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Suite

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Lake view

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Hanoi 4.5 km

Airports

Noi Bai International (HAN) 21.0 km

Cat Bi International (HPH) 124.5 km

Train

Ha Noi Railway station 5.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Off-site car park

Luggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Key card access

Sports & Fitness

Hiking
Cycling

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Special diet menus

Business

Business centre
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet

Spa & Leisure

Beach umbrellas
Spa centre
Sauna
Jacuzzi
Massage

Room features

Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

491-493 Lac Long Quan Str., Tay Ho, Hanoi, Vietnam

Map view

491-493 Lac Long Quan Str., Tay Ho, Hanoi, Vietnam

City landmarks

Museum

Vietnam Museum of Ethnology

2.5 km

Pagoda

Tran Quoc Pagoda

3.3 km

Lake

West Lake

4.8 km

Xom Chua Street Quang An

Phu Tay Ho

1.3 km

Tay Ho District

Ho Tay Water Park

2.0 km

Monument

Ho Chi Minh Mausoleum

3.8 km

386 Lac Long Quan

Tao Sach Pagoda

880 m

Dai Dinh

Truc Lam An Tam Zen Monastery

1.5 km

Gallery

Work Room Four

1.9 km

Park

Thu Le Zoo Hanoi

3.4 km

Park

Hanoi Botanical Garden

3.2 km

54 Lieu Giai Street

Lotte Observation Deck

3.2 km

Pagoda

Quan Thanh Temple

3.5 km

Farm

Hoa Ca Crocodile Farm

1.5 km

Quang An

Pho Linh Temple

1.5 km

18 Hoang Quoc Viet Street

Vietnam National Museum of Nature

1.7 km

Lane 9

A-Roaming Bodyworker

1.8 km

614 Lac Long Quan

West Lake New Solar Amusement Park

1.9 km

Park

Pho Di Bo Trinh Cong Son

1.9 km

Quoc Tu Giam Street Dong Da District

Temple Of Literature

4.5 km

Pagoda

One Pillar Pagoda

3.8 km

264 Au Co Nhat Tan

Vuon Hoa Bai Da Song Hong

2.2 km

1 Hoang Hoa Tham Hanoi Botanic Garden

Nung Hill

2.3 km

Museum

Vietnam Military History Museum

4.6 km

55 Hoang Hoa Tham Ngoc Ho

Huu Tiep Lake and the Downed B-52

3.0 km

Gallery

Hanoi Design Center

2.4 km

Park

Hoa Binh Park

2.5 km

Quan Thanh Street

Truc Bach Lake

3.5 km

Square

Ba Dinh Square

3.8 km

Nearby

HeriTran Garden

HeriTran Classic Cars Museum

540 m

Restaurants

Dragoncello

210 m

201 Ve Ho Xuan La

Muong Khuong Quan

150 m

447A Lac Long Quan

Time Coffee

220 m

294 D. Lac Long Quan Xuan La

Windmill Cafe & Bakery

360 m

57 Ve Ho Tay Ho

Pizza Hut

530 m

28 Xuan La

iBook Cafe

510 m

567A Lac Long Quan

Kichi Kichi Lac Long Quan

570 m

395 Lac Long Quan Watermark Building

Zun Kun's Coffee

790 m

169 Ve Ho Street

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Spectacular views

Spacious rooms

Limited dining options

Far from old quarter

7.8/10

Very good

Rooms

8.6

Location

8.4

Service

8.4

Dining

6.5

Michael

United States, September 2024

8.2/10

I had a lovely stay at this hotel which boasts a great location right by West Lake and a stunning rooftop bar. The rooms were spacious and clean, providing beautiful views. The friendly and professional staff truly made my experience enjoyable. However, the dining options were a bit sparse for breakfast, and the hotel is somewhat distant from the old quarter, which might be a consideration for some travelers.

Rooms

9.0

The rooms were quite spacious and clean, with expansive views of West Lake. I really enjoyed the comfort and cleanliness.

Service

10.0

The staff was exceptionally friendly and professional, always ready to help with a smile. They went above and beyond during my stay.

Location

8.0

While the hotel is a bit far from the old quarter, it's perfectly located by West Lake, making walks alongside the lake enjoyable. Plus, there are local dining options nearby.

Dining

7.0

The dining experience was fine, with plenty of food choices, but I found it a bit odd that there were some gaps in breakfast offerings.

Facilities

7.0

The facilities were decent, but I feel they could be improved, especially the breakfast setup.

John

United States, September 2024

8.0/10

I had a pleasant stay at this hotel, thanks to the spacious and modern rooms that included a soft bed and nice amenities. The friendly staff went above and beyond to assist me, which made a big difference. The location overlooking the West Lake is absolutely stunning, although it is a bit far from the old quarter. Dining had its ups and downs, with some breakfast options that could use improvement. Overall, while the price felt slightly high, I enjoyed my time here.

Rooms

8.0

The rooms are modern and spacious, featuring a flat-screen TV, a comfortable bed, a sofa, and a bathtub. I can only imagine how nice the view of the lake would have been from my room.

Service

9.0

The staff was incredibly generous and friendly, making everything much easier for me. They helped organize taxi rides and even tracked down items I had left in a taxi.

Location

9.0

The hotel is perfectly located overlooking the beautiful West Lake, which I loved. It's a bit far from the old quarter, but I appreciated the peace and quiet away from the hustle of the busy center.

Dining

7.0

The dining experience was nice, especially with the beautiful view from the rooftop. However, the breakfast options were somewhat limited and could use more variety, like cereals or spreads for the bread.

Facilities

7.0

The hotel had a lovely atmosphere and good amenities, but there could have been more facilities for leisure.

Hank

United States, August 2024

7.6/10

The hotel has a fantastic location right by West Lake, making it convenient for exploring. My room was spacious, clean, and had fantastic pillows, contributing to a comfortable stay. The breakfast was healthy but could use a bit more variety. The service was friendly and accommodating, though there were a few hiccups with room service. Overall, it’s a solid choice with good value for money, but the dining experience could be improved.

Rooms

9.0

My room was great—clean, spacious, and the bathroom was nice too. The pillows were fantastic and really added to my comfort.

Service

8.0

The staff was very professional and accommodating, always friendly with a smile. However, I noticed a couple of people sleeping in the lobby area during my early check-out.

Location

8.0

The hotel is located right on West Lake, which is quite interesting, and it’s relatively close to the airport. While it’s a bit far from the old quarter, it wasn't a big issue for me.

Dining

6.0

The breakfast was decent, with a focus on health, but I found it to be quite minimal with not much variety.

Facilities

7.0

The facilities were good but not outstanding, and I didn't use many of them during my stay.

James

United States, August 2024

8.2/10

I had a wonderful time at the hotel! The rooms were clean, spacious, and had a gorgeous view of West Lake, making my stay very comfortable. The staff was incredibly friendly and professional, ensuring I had everything I needed. However, the dining options were a bit limited, especially the breakfast. Overall, it was great value for money, but there’s room for improvement with the food offerings.

Rooms

9.0

The room I stayed in on the 6th floor was spotless, had very large comfortable beds, and offered nice views of West Lake. I felt really at home there.

Service

9.0

The staff really went above and beyond to ensure I had a great stay. They were friendly and professional, and even helped with bookings for local tours.

Location

8.0

The hotel is situated in the Tay Ho District, providing a quieter environment away from the busy city center but still conveniently close to all attractions.

Dining

7.0

While the dining options were good with a surprising range considering the size of the boutique hotel, I did find that the breakfast could use more variety.

Facilities

8.0

The hotel had nice facilities, including a rooftop view of West Lake, which was an added bonus.

United States, July 2024

7.4/10

My stay at Sunset Westlake was quite pleasant. The rooms were spacious and clean, and the friendly staff made me feel welcome throughout my visit. I enjoyed the rooftop restaurant with its beautiful views, though I wish the breakfast offerings had been better. The location right by the lake was convenient for walks but a bit far from the old quarter if you're looking to explore. Overall, it was a good value for money experience, just keep in mind some areas could use improvement.

Rooms

8.0

The rooms were spacious, clean, and came with a comfortable balcony. I loved the flat-screen TV and the jet tub, though I found the lack of a shower a bit inconvenient.

Service

7.0

The service was friendly and professional; the staff always greeted me with a smile. However, I felt they could have paid a bit more attention to cleaning up after breakfast.

Location

8.0

The location was very nice, right on West Lake which made for lovely evening walks. It was conveniently easy to get to from the airport, although it was a bit far from the old quarter.

Dining

7.0

Dining at the rooftop restaurant was nice, with a great view of the lake and city. The food selection was decent but not exceptional.

Facilities

7.0

Facilities were solid, but nothing outstanding. It offered basic amenities which were satisfactory for my stay.

Charles

United States, June 2024

7.8/10

I had a wonderful stay at this hotel, enjoying the spectacular views of West Lake from my room. The spacious and clean accommodations were a real plus. The staff was friendly and very professional, but the dining options left a bit to be desired. Overall, it’s a great place for its value and location near interesting spots around the lake.

Rooms

9.0

The rooms were spacious, clean, and offered an absolutely spectacular view of West Lake.

Service

9.0

The staff was very friendly and professional, always accommodating my needs.

Location

8.0

The hotel is located by West Lake, which is quite interesting and a bit away from the old quarter, but easy to access.

Dining

6.0

While there were plenty of food choices, the dining experience was just alright and could be improved.

Facilities

7.0

The hotel has good facilities, although I didn't get a chance to explore everything.

Spectacular views

Limited dining options

Jeffrey

United States, June 2024

8.4/10

I had a wonderful stay at this hotel, which is conveniently located near West Lake with fantastic views. The rooms were spotless and spacious, making me feel right at home. The staff was incredibly friendly and went out of their way to assist us. However, the dining options could use a bit more variety to truly make it stand out. Overall, it's a great value for money stay!

Rooms

10.0

The rooms were spotlessly clean and spacious, featuring floor-to-ceiling windows, a balcony, and a jet tub. I really appreciated how fresh everything felt.

Service

9.0

The staff were very friendly and professional. They went above and beyond to help with taxi rides and even retrieved our belongings left in a taxi.

Location

9.0

The location was perfect, overlooking West Lake, which provided a lovely atmosphere. It's close enough to explore Hanoi but far enough from the noisy center.

Dining

7.0

Dining options were decent but had limited variety. The food was fine, though I do hope for some more choices in the future.

Facilities

7.0

Facilities were good but not overly extensive. While everything was functional, it would be nice to see some enhancements.

Joseph

United States, May 2024

8.2/10

I had a wonderful stay at this hotel, with its impeccable cleanliness and spacious rooms, especially the lake view which was breathtaking. The staff was incredibly friendly and went out of their way to assist us. However, the dining options weren’t the greatest, and the breakfast could use some improvement. Overall, it’s a great value for money, with a convenient location near the airport and West Lake.

Rooms

9.0

The rooms were incredibly spacious, clean, and came with fantastic pillows that made for a comfortable stay. I especially loved the lake view.

Service

10.0

The service was top-notch! The staff was very friendly and was always there to help us with our requests, making our stay even more enjoyable.

Location

9.0

I found the location to be quite perfect, as it was easy to get to from the airport and close to West Lake. It felt peaceful, away from the noisy city center.

Dining

6.0

The dining options were a bit sparse, but I enjoyed the view from the cafe balcony which added to the experience.

Facilities

7.0

The overall facilities were decent, but there could be more variety in the dining options.

William

United States, May 2024

7.2/10

I had a great stay overall at the hotel. The location was nice and quiet, away from the bustling center, yet still close enough to enjoy the sights. The rooms were spacious and very clean, but I found the shower situation a bit inconvenient since only a jacuzzi was available. The staff was friendly and provided good service, although they seemed a bit distracted at times. In terms of dining, it was decent but lacking variety. I think the value for money was fair considering everything.

Rooms

8.0

The rooms were spacious and spotlessly clean, boasting floor-to-ceiling windows and great amenities like a jet tub. However, the lack of a shower made it somewhat inconvenient for me.

Service

7.0

The staff was friendly and went above and beyond to assist, even organizing taxi rides for us. I appreciated their courtesy, though they occasionally appeared preoccupied.

Location

8.0

The location was a bit far from the Old Quarter, but I actually enjoyed the peace and quiet away from the busy center. It was also conveniently near the airport, which was a plus.

Dining

6.0

Dining was fine with plenty of options, but I felt that the variety could use some improvement as it was a bit sparse.

Facilities

7.0

The facilities were adequate, but nothing particularly stood out as extraordinary during my stay.

Glenn

United States, April 2024

7.0/10

I recently stayed at this hotel and found it to be quite charming, especially with its great views over West Lake and a rooftop restaurant that offers a nice ambiance. The rooms were basic but clean, though I could have done without the smoke smell lingering in the air. The service had its ups and downs; while I appreciated the friendly gestures, there were moments when the staff seemed more focused on their phones than on customer care. Overall, it's a decent value for money, especially given its prime location and reasonable room rates.

Rooms

7.0

The rooms were basic but equipped well enough, and they were clean. I particularly enjoyed the balcony and jet tub, even though the fact that there was no shower was a little inconvenient.

Service

6.0

The service had moments where the staff could have been more attentive, as they were often seen focused on their phones. However, one employee was particularly accommodating and helped me change to a better room without any hassle.

Location

9.0

The location is perfect with a stunning view of West Lake, making it easy to access both the local attractions and the airport. It was a great spot for nighttime drinks at the rooftop bar.

Dining

6.0

Dining options were average; I found the food acceptable but limited in choice, especially for western options. The breakfast was mostly geared towards Asian travelers.

Facilities

7.0

The hotel's facilities were fine, with the rooftop restaurant being a highlight for its views. However, I felt there could be a little more attention to detail, especially in cleanliness.